Answer a few quick questions and get an instant AI-guided repair insight, likely cause, urgency level, and safest next step.
AI-guided triage powered by ENB Technologies Smart Repair AI. No signup required.
⚠️ Important: This tool provides general guidance only — it is not a substitute for professional diagnosis. Do not open your device or attempt hardware repairs. If unsure, bring it in or contact us first.
Quick answers to the most common laptop faults we see in Nigeria.
Usually caused by a dead battery, faulty charging port, power supply failure, or motherboard fault. Try holding the power button for 30 seconds with the charger disconnected, then reconnect and try again. If it still won't power on, bring it to ENB Technologies in Lagos — do not attempt to open it yourself.
The most common causes are malware, too many startup programs, a full hard drive, or insufficient RAM. We can clean your system, remove all malware, and upgrade your RAM or swap your hard drive for an SSD — usually same day in Lagos.
Connect your laptop to an external monitor via HDMI. If the external display works fine, the fault is in your laptop screen or its cable — both are repairable. WhatsApp us for a same-day diagnosis.
Act immediately: power it off by holding the power button, disconnect the charger, and do NOT press power again. Turn it upside down to let liquid drain. Bring it to ENB Technologies as soon as possible. Speed is everything — powering on a wet laptop can permanently destroy it.
If your battery lasts under 2 hours or shows "plugged in, not charging", it likely needs replacing. ENB Technologies sources and installs genuine replacement batteries for HP, Dell, Lenovo, Asus, Acer and other brands — same day in Lagos.