Why is the internet slow on my laptop but fast on my phone?
If the same Wi-Fi is fast on your phone, something on the computer is using the connection or slowing it down.
This one is often sorted at home. Try the checks below before paying for a repair.
Does this sound like yours?
- The internet is fine on my phone but slow on this computer
What usually causes it
- Windows updates or cloud sync (OneDrive, Google Drive) downloading in the background
- An old Wi-Fi card that only uses the slower 2.4 GHz band
- Malware using the connection
Most likely first. A hands-on test confirms which one it is.
What you can safely check
- Open Task Manager → Performance or Processes and see what's using the network
- Pause OneDrive or Google Drive sync and test again
- Run a full Windows Security scan
Not sure it's this? Check yours in a minute
If it's still slow, we can check the Wi-Fi card and clean up the system. Our free repair checker asks a few quick questions about your laptop or desktop and tells you the most likely cause.
No diagnosis fee. Clear quote before any work. Visit us: Yaba, Lagos · Owerri · +234 902 730 1128
Questions people ask
Why is the internet slow on my laptop but fast on my phone?
If the same Wi-Fi is fast on your phone, something on the computer is using the connection or slowing it down. The most common causes are: Windows updates or cloud sync (OneDrive, Google Drive) downloading in the background; an old Wi-Fi card that only uses the slower 2.4 GHz band; malware using the connection.
What can I safely check myself?
Open Task Manager → Performance or Processes and see what's using the network. Pause OneDrive or Google Drive sync and test again. Run a full Windows Security scan.
Where can I get it fixed in Lagos or Owerri?
ENB Technologies repairs laptops and desktops at our offices in Yaba, Lagos and in Owerri, Imo State. There's no diagnosis fee, you get a clear quote before any work, and most common repairs are done the same day. Call or WhatsApp +234 902 730 1128.
Written by the ENB Technologies repair team from the faults we see on the bench every week.
ENB TECHNOLOGIES LIMITED (RC 7714368) repairs laptops and desktops in Yaba, Lagos and Owerri. This page is general information, not a diagnosis of your device. Please don't open your device or try hardware repairs yourself.
