Why does my laptop say connected but there's no internet?
Connected but nothing loads is usually the router, the data plan or a setting, not the computer.
This one is often sorted at home. Try the checks below before paying for a repair.
Does this sound like yours?
- It connects, but nothing loads
What usually causes it
- Router or MiFi out of data or needing a restart
- Wrong date and time on the computer
- A VPN, proxy or security program blocking the connection
Most likely first. A hands-on test confirms which one it is.
What you can safely check
- Check another phone on the same Wi-Fi. If it fails too, restart the router or check your data
- Make sure the date and time on the computer are correct
- In Windows, search Network reset (it reinstalls network settings)
Please don't
- If a page asks you to install something to “fix” your internet, close it
Not sure it's this? Check yours in a minute
If other devices work and this one still doesn't, we can sort out the network settings. Our free repair checker asks a few quick questions about your laptop or desktop and tells you the most likely cause.
No diagnosis fee. Clear quote before any work. Visit us: Yaba, Lagos · Owerri · +234 902 730 1128
Questions people ask
Why does my laptop say connected but there's no internet?
Connected but nothing loads is usually the router, the data plan or a setting, not the computer. The most common causes are: router or MiFi out of data or needing a restart; wrong date and time on the computer; a VPN, proxy or security program blocking the connection.
What can I safely check myself?
Check another phone on the same Wi-Fi. If it fails too, restart the router or check your data. Make sure the date and time on the computer are correct. In Windows, search Network reset (it reinstalls network settings).
What should I avoid doing?
If a page asks you to install something to “fix” your internet, close it.
Where can I get it fixed in Lagos or Owerri?
ENB Technologies repairs laptops and desktops at our offices in Yaba, Lagos and in Owerri, Imo State. There's no diagnosis fee, you get a clear quote before any work, and most common repairs are done the same day. Call or WhatsApp +234 902 730 1128.
Written by the ENB Technologies repair team from the faults we see on the bench every week.
ENB TECHNOLOGIES LIMITED (RC 7714368) repairs laptops and desktops in Yaba, Lagos and Owerri. This page is general information, not a diagnosis of your device. Please don't open your device or try hardware repairs yourself.
