Why is my laptop touchpad not working?
A touchpad that stops working is very often switched off by a key or a setting. Mouse problems are usually the mouse, the USB port or its battery.
This one is often sorted at home. Try the checks below before paying for a repair.
What usually causes it
- Touchpad switched off with a function key (Fn + F-key with a touchpad picture)
- Touchpad driver problem after an update
- Swollen battery pushing up under the touchpad (laptops)
Most likely first. A hands-on test confirms which one it is.
What you can safely check
- Press the touchpad key on the keyboard (often F5, F6, F7 or F9 with Fn)
- In Windows, search for Touchpad settings and make sure it's on
- For a mouse, try another USB port, or new batteries for a wireless one
Please don't
- If the touchpad looks raised or the case is bulging, the battery may be swelling. Stop charging it
Not sure it's this? Check yours in a minute
If none of these work, the touchpad or its cable may need replacing. It's a common repair. Our free repair checker asks a few quick questions about your laptop or desktop and tells you the most likely cause.
No diagnosis fee. Clear quote before any work. Visit us: Yaba, Lagos · Owerri · +234 902 730 1128
Questions people ask
Why is my laptop touchpad not working?
A touchpad that stops working is very often switched off by a key or a setting. Mouse problems are usually the mouse, the USB port or its battery. The most common causes are: touchpad switched off with a function key (Fn + F-key with a touchpad picture); touchpad driver problem after an update; swollen battery pushing up under the touchpad (laptops).
What can I safely check myself?
Press the touchpad key on the keyboard (often F5, F6, F7 or F9 with Fn). In Windows, search for Touchpad settings and make sure it's on. For a mouse, try another USB port, or new batteries for a wireless one.
What should I avoid doing?
If the touchpad looks raised or the case is bulging, the battery may be swelling. Stop charging it.
Where can I get it fixed in Lagos or Owerri?
ENB Technologies repairs laptops and desktops at our offices in Yaba, Lagos and in Owerri, Imo State. There's no diagnosis fee, you get a clear quote before any work, and most common repairs are done the same day. Call or WhatsApp +234 902 730 1128.
Written by the ENB Technologies repair team from the faults we see on the bench every week.
ENB TECHNOLOGIES LIMITED (RC 7714368) repairs laptops and desktops in Yaba, Lagos and Owerri. This page is general information, not a diagnosis of your device. Please don't open your device or try hardware repairs yourself.
